Privacy

Privacy Policy

This Privacy Policy explains how Natty Health collects, uses, and protects your information.

1. Introduction

This Privacy Policy explains how Natty Health collects, uses, stores, and protects your personal information when you visit the website, create an account, contact us, or purchase digital books related to muscle growth, gym training, nutrition, recovery, and fitness education.

2. Website Owner

Natty Health is owned and operated by Panda marketing technologies, MB, a company registered in Lithuania. Registration code: 306075183. VAT number: LT100015985011. Registered address: Laisvės pr. 60, LT-05120 Vilnius, Lithuania.

3. What Personal Data We Collect

We may collect personal data such as your name, email address, account details, billing information, order details, payment status, communication history, and technical data such as IP address, browser type, device information, cookies, and website usage data.

4. Payment Information

Payments for books and digital products may be processed by third-party payment providers. Natty Health does not store full payment card numbers, CVV codes, or complete payment credentials on its own servers. Payment providers may process your data according to their own privacy policies and legal obligations.

5. How We Use Your Personal Data

We use your personal data to process purchases, provide access to purchased books, manage your account, send order confirmations, respond to support requests, improve website performance, prevent fraud, maintain security, comply with legal obligations, and communicate important updates related to Natty Health.

6. Legal Grounds for Processing

Where required by applicable law, including the GDPR, we process personal data based on one or more legal grounds: your consent, performance of a contract, compliance with legal obligations, protection of legitimate business interests, fraud prevention, and the operation and security of the website.

7. Cookies and Analytics

Natty Health may use cookies and similar technologies to improve website functionality, remember preferences, analyze website traffic, support account sessions, improve user experience, and understand how visitors interact with our book pages and services.

8. Third-Party Service Providers

We may share necessary personal data with trusted third-party service providers, including hosting providers, payment processors, analytics services, email delivery services, fraud prevention tools, and technical support providers. These providers process data only as necessary to provide their services.

9. Data Security

We apply reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

10. Data Retention

We retain your personal data only for as long as necessary to provide our services, maintain records of purchases, comply with accounting and legal obligations, resolve disputes, prevent fraud, and enforce our Terms and Conditions.

11. International Data Transfers

Some of our service providers may process data outside your country of residence. Where required, we take reasonable steps to ensure that appropriate safeguards are in place for international transfers of personal data.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to access, correct, update, delete, restrict, or object to the processing of your personal data. You may also have the right to request data portability or withdraw consent where processing is based on consent.

13. Marketing Communications & Unsubscribe

If you subscribe to receive marketing emails, newsletters, or promotional offers from Natty Health, we may occasionally send you updates about our products and services. You may unsubscribe at any time by clicking the "Unsubscribe" link included at the bottom of every marketing email. If you experience any difficulty unsubscribing, you may also contact us through the Contact page, and we will promptly remove you from our marketing mailing list.

14. Children’s Privacy

Natty Health is not intended for children under the age required by applicable law. We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take reasonable steps to delete it.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data processing practices. Updated versions will be published on this page.

16. Complaints

If you have concerns about how we process your personal data, you may contact us. You may also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

17. Contact Information

For privacy-related questions, requests, or concerns regarding Natty Health, please use the contact information available on the Contact page of the website.

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